Our Commitment to Accessibility

As a company, Diamonds Direct strives to make the digital content available on our websites accessible to everyone. We are continually improving the digital experience to make it user friendly to all. Diamonds Direct is working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA. To accomplish this, Diamonds Direct has partnered with eSSENTIAL Accessibility. eSSENTIAL Accessibility evaluates and audits our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform also makes an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

If you are experiencing barriers accessing any of our digital content or notice anything that you believe is not fully accessible to people with disabilities, please email the team at [email protected] with “Accessibility” in the subject line and a description of your concerns. We welcome all feedback and will make reasonable efforts to ensure that page or feature is accessible. Please note, we do work with many third-party digital content providers who manage their own accessibility compliance. We strive to only work with those that are inclusive to all, and provide accessible and user-friendly digital offerings.